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I rang an spoke to Gary who was very helpful an we set up a meeting. Gary was very compassionate. When things got hard for he said we could take a break. Gary filled out all the forms an I just had to answer the questions. Gary went above an beyond to answer my 100 questions. I had to get back to Australia and he made sure my mum would be ready to take back with me. He even offered to meet me at the airport with mums ashes if the werent ready beforehand. Thank you so much Gary and Diane for looking after my mum and looking after me at such a difficult time.
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